Best Seller
Made with care and unconditionally loved by our customers.
Frequently asked questions
1. Do your clothes run true to size?
Our clothing may run smaller than standard U.S. sizes due to international sizing.
We strongly recommend checking the Size Guide on each product page before ordering.
If you’re between sizes, we suggest ordering one size up.
2. Do you have a size chart?
Yes! Every product page includes a detailed size chart with measurements.
If you need additional help choosing a size, feel free to contact us.
3. What if the item doesn’t fit?
We offer a flexible No-Return Refund or Replacement Policy:
Items under $25 → Refund or replacement, no return needed
Items $25 and above → Replacement or partial refund
We do not require returning the item to an international facility.
4. What materials are your products made from?
Each product page lists its fabric content (such as cotton, polyester, spandex, etc.).
If information is missing, please contact us and we will confirm the details.
5. What payment methods do you accept?
We accept:
Credit & Debit Cards (Visa, Mastercard, AMEX)
PayPal
6. Can I change or cancel my order?
Orders can only be modified or canceled within 12 hours of purchase.
After this period, the order may already be in processing and cannot be canceled.
7. Can I use discount codes?
Yes, you can apply discount codes during checkout. Only one code can be used per order.
8. Where do you ship from?
We ship from multiple international warehouses, including:
United States
China
Other global partner facilities
This allows us to offer a wide variety of styles at affordable prices.
9. How long does shipping take?
Estimated delivery times:
U.S. Shipping: 7–15 business days
U.S. Warehouse Items: 3–8 business days
International Orders: 10–25 business days
Delivery times vary based on location and customs processing.
10. Do you ship internationally?
Yes! We ship to most countries worldwide.
Shipping times vary depending on region.
11. Will I receive a tracking number?
Yes! You will receive a tracking number by email once your order ships.
Tracking may take 2–5 days to update.
12. Why did I receive my items in separate packages?
Because we work with multiple warehouses, your items may ship separately to ensure faster delivery.
This does not affect your shipping cost.
13. Do you accept returns?
We do not accept physical returns to international warehouses due to high shipping costs.
However, we offer refunds, partial refunds, or replacements depending on the situation.
14. What if I receive a damaged or incorrect item?
Please contact us within 30 days of delivery with photos or video.
We will send a free replacement or issue a full refund.
No return required.
15. What if my package is lost?
If the carrier confirms that your package is lost, we will issue a full refund or send a replacement at no cost.
16. My tracking says “delivered” but I didn’t receive anything.
Please check:
Your mailbox
Your porch
Your neighbors
Your local post office
If still missing, contact the carrier to file a claim.
We may offer a replacement at our discretion.
17. How can I contact customer service?
You can reach us at:
📧 [Your Support Email]
We typically respond within 48–72 hours.
18. Do you work with influencers or affiliates?
Yes! If you’re interested in collaboration, please contact us at [Your Support Email ].
19. Do you restock sold-out items?
Popular items are often restocked.
If an item is out of stock, check back soon or email us to request availability updates.